Moss & Tapia Law LLC

WARNING TO PROSPECTIVE CLIENTS I retained Moss & Tapia Law LLC and paid a legal retainer for representation. During the course of the engagement, I became concerned about communication responsiveness, billing practices, and the level of substantive work being performed on my matter relative to the fees retained by the firm. After attempts to resolve these concerns directly were unsuccessful, I initiated attorney-client fee dispute arbitration through the New York County Lawyers Association (NYCLA) pursuant to Part 137 of the New York Rules of the Chief Administrator. As part of that process, I challenged the fees retained by the firm and requested documentation supporting the billing and work performed. The matter ultimately resolved through a signed settlement agreement requiring the return of ~81% of my retainer, which was subsequently paid to me. In my experience, both Jordan Tapia and David Moss were consistently unresponsive and did not provide the level of communication, transparency, or professional diligence I expected from retained counsel. Based on my firsthand experience, I would not retain this firm again. Prospective clients should carefully review retainer agreements, request detailed invoices and written billing support, and maintain thorough written records of all communications throughout the course of representation, and if ultimately ghosted like me, go through NYCLA channels to ensure they become responsive.

We retained Jordan for a landlord-tenant matter and initially she helped us draft emails and take some early steps. However, after that, communication became extremely limited. We repeatedly reached out over the course of about six months asking for updates, whether anything had been filed, and whether there was a court date, but we received little to no meaningful response. Her last message mentioned a family emergency, and while we were understanding of that, we were ultimately left without answers for an extended period of time. After terminating representation and hiring new counsel, we learned that nothing had been filed on our behalf to move the case forward, which was deeply concerning given how long we had been waiting for updates. We also never received invoices or a clear accounting of our retainer balance. In our termination letter, we requested an itemized invoice, documentation of work completed, and the return of any unused retainer funds. It has now been nearly three months, and despite confirming our letter was received and making multiple follow-up calls, we still have not received a response. We are posting this review based on our experience in hopes of finally receiving the documentation and response we’ve been requesting.