We worked with the firm years ago and needed to update some documents. I was pointed in the direction of an attorney in the Park Ridge office taking on our retired attorney’s clients and had an initial conversation that seemed to go well. After a follow-up few emails over the course of about 3 weeks with no response along with an unanswered voicemail message, I finally reconnected with the attorney...
We worked with the firm years ago and needed to update some documents. I was pointed in the direction of an attorney in the Park Ridge office taking on our retired attorney’s clients and had an initial conversation that seemed to go well. After a follow-up few emails over the course of about 3 weeks with no response along with an unanswered voicemail message, I finally reconnected with the attorney through a few more calls to his office. While he recalled our conversation, it was evident he was not unaware of any of my follow-up emails or voicemail. When I mentioned those, he did offer an apology about my having been in a holding pattern (?) and introduced the need to complete a workbook to return to him which was never discussed at our first thorough conversation. He promised to send the workbook that day. I am still waiting for it. Unfortunately, in my opinion, based on this interaction, I would look for legal assistance elsewhere.