Lack of Communication, Professionalism, and Follow-Through My experience with the Carter Law Firm was extremely disappointing and unprofessional. Throughout my case from the start; communication was poor and I was rarely informed of important developments unless I repeatedly followed up via phone calls and emails. The Guardian ad Litem’s office and the opposing side's Law Office advised they attempted multiple times to contact Attorney Carter’s office with no response, which...
Lack of Communication, Professionalism, and Follow-Through
My experience with the Carter Law Firm was extremely disappointing and unprofessional. Throughout my case from the start; communication was poor and I was rarely informed of important developments unless I repeatedly followed up via phone calls and emails.
The Guardian ad Litem’s office and the opposing side's Law Office advised they attempted multiple times to contact Attorney Carter’s office with no response, which reflected poorly on me as a client. Discovery documents I submitted on time sat in their email for weeks and were not forwarded to opposing counsel on time, resulting in me being served multiple times, and I was later told I should have followed up to make sure that the office received and sent the documents which is unacceptable.
Several discovery items were missing when sent, I never received requested discovery from the opposing party, and a preparation meeting was only attempted one week before my trial. Attorney Carter never spoke to me about a strategy for my case. Had I not called consistently, I would not have known my trial date or what was happening in my case.
Due to ongoing lack of communication and zero accountability, I no longer have confidence in this firm and requested a refund. I was ignored when I requested a refund and nothing was resolved. I would absolutely not recommend this firm to anyone.
This is a generous man who provided a nice donation to ensure that students had an opportunity to experience a nice Homecoming. Will definitely recommend him.
Mr. Carter is an outstanding attorney who has practiced law in Mobile for many years. He is extremely knowledgeable in a wide range of legal matters and has always been available to answer any questions or address any concerns I’ve had. I would not trust anyone else with my legal needs. If you are looking for a great attorney, I highly recommend Carter Law Firm. Their fees are very reasonable,...
Mr. Carter is an outstanding attorney who has practiced law in Mobile for many years. He is extremely knowledgeable in a wide range of legal matters and has always been available to answer any questions or address any concerns I’ve had. I would not trust anyone else with my legal needs. If you are looking for a great attorney, I highly recommend Carter Law Firm. Their fees are very reasonable, and you will not be disappointed.
I reached out to Mr. Carter regarding a personal matter. I am very pleased with the services he provided. Mr. Carter is very pleasant to work with. I would use him again in the future.
Mr. Carter helped me with my case. He is a wonderful attorney, very professional and very thorough with communication. I would use him again for any of my future needs.