D. Romero Law

I have been a long-time client of attorney Dario Romero for over 7 years, and I can honestly say I have never had any issues with paperwork or getting my questions answered. His staff is truly top-notch, and their professionalism and dedication are very much appreciated. I especially want to recognize Gresia, who is always so helpful and consistently goes above and beyond to make sure the entire process runs smoothly. Her text reminders and communication are excellent. She always makes sure that important information is relayed promptly and explained clearly, which makes such a difference. Thank you for everything you do, Gresia, and for genuinely caring about your clients the way you do. It does not go unnoticed! Hats off to you and your entire team, Dario Romero! Thank you for the outstanding service and for taking such great care of your clients.

Extremely Disappointing Experience This law firm has been extremely disappointing. In my experience, there was no clear communication structure, and the lack of communication made an already stressful legal process even more frustrating. Initially, the attorney told me that it would take approximately three weeks to submit everything. I later found out that my documents had been sitting in his bin for more than a month just for him to review them. I found that extremely frustrating and unacceptable, especially after paying for legal services. In total, my documents remained with the firm for more than three months. I hired an attorney because I expected the process to be handled professionally and efficiently. Given the firm’s experience with similar cases, I believed my case would move forward within the timeline I was given. Unfortunately, that was not my experience. During those three months, I made numerous attempts to contact the attorney. My calls were not answered, text messages often went unanswered, and emails sometimes took several days to receive a response. In my experience, the only time I received a response promptly was after I stated that I was considering withdrawing my case. Even my withdrawal took several days to process, despite having to send repeated “kind reminders” for updates. My refund also took additional time to receive. Ultimately, I was left feeling that I had spent considerable time, money, and effort without seeing the progress I expected. What was particularly frustrating was being asked by the attorney why I needed my documents submitted. Sir, with all due respect, that is exactly why I hired you. If I had known I would have to repeatedly follow up and manage the process myself, I could have handled it myself rather than paying for professional assistance. Another major concern was the communication with the paralegal. I was told that I could not speak with the paralegal over the phone or meet with them face-to-face. Texting was the primary method of communication, yet responses could take days or sometimes never come. I found this extremely difficult and frustrating. I have documentation of my attempts to communicate and can provide proof of these interactions. Looking back, I regret the time, money, and resources I invested in this process. I made multiple trips to drop off documents and spent more than three months waiting, only to feel that valuable time and money had been wasted. What really put this experience into perspective for me was working with another law firm afterward on a similar legal process. They submitted my case in less than two weeks, and the entire process was smooth and straightforward. The difference was remarkable. It showed me that the legal process itself does not have to be unnecessarily stressful when there is clear communication, organization, and follow-through. I also find it difficult to reconcile some of the positive reviews with my personal experience. My experience was very different, which is why I feel it is important to share my honest account. If you are considering hiring this firm, I strongly recommend doing extensive research. Ask questions about expected timelines, communication methods, who your direct point of contact will be, what services are included, and how quickly you can expect responses. For me, this was a very disappointing experience—one I would not repeat or recommend to anyone.