Long Law Firm, LLC

The woman who answered the phone was extremely unfriendly from the start. When I didn’t understand what she was asking for, instead of clarifying, she repeatedly said, “you’re not answering my question” in a very teacher-like, condescending tone. It felt rude and dismissive. When I asked to speak with the attorney, she said he was with a client. I then asked to make an appointment, and she immediately said there was nothing available until April. It was clear she wasn’t willing to help or even look into the situation further. Whether that timeline was accurate or not, the way it was handled felt extremely unprofessional and unkind. When I expressed my frustration with how the conversation was going, she abruptly said they couldn’t accept my case. I don’t believe she even bothered to review it properly, especially since this had already been an opened case before with them but was dropped due to unforeseen circumstances. The entire interaction felt dismissive and unprofessional. After speaking with several other law firms who were kind, patient, and respectful, this firm stood out as the rudest experience by far. I’m honestly glad we chose not to pursue the case with them.

Originally we were going to an online or program to do our will, but, through a recommendation from a friend we decided to see John. We are so very glad we did. With his expert advice and guidance we have wills that we know are done correctly. It is well worth the money for peace of mind. When you sit down with John it is more like sitting down with a friend. We also got advice on other issues we needed to take care of outside of a will to avoid any problems when we pass.