Law Office of Kate Smith PLLC

I paid $200 for a consultation with Kate regarding a family probate issue. During that consultation, she assured me that she could take on the matter and gave me the impression that she was familiar with how to handle it. Unfortunately, my experience after that was very different. Emails would go unanswered for 3–4 days at a time, and it took approximately 2–3 weeks before a demand letter was finally sent. I was then charged approximately $3,000 for that letter. By the time things actually started moving, I had become so frustrated with the lack of communication and the amount of time it was taking that I decided to stop pursuing the matter. Ultimately, I spent approximately $3,000 and walked away feeling that I had not received the level of communication or service I expected. I wish I had asked more questions upfront about response times, the timeline for the work, and exactly what I would be paying for. My advice to anyone considering hiring them: don't assume that someone understands your case or will prioritize it simply because they sound confident during the initial consultation. Ask very specific questions about timelines, communication, and fees before moving forward.

⭐️⭐️⭐️⭐️⭐️ I truly cannot thank this firm enough for everything they did for me and my family during one of the most difficult and stressful times of my life. From the beginning, I felt heard, supported, and taken seriously. They handled my case with professionalism, compassion, patience, and genuine dedication. Going through a legal battle involving my child was emotionally overwhelming, but having a team that knew what they were doing and continued to advocate for me made such a huge difference. They were knowledgeable, responsive, and thorough throughout the entire process. I never felt like just another client—they made me feel like my situation truly mattered. Winning my appeal was an incredible outcome, and I am beyond grateful for the work, time, and effort they put into my case. They fought for me when I needed someone in my corner, and I will always appreciate that. If you are looking for a law firm that will genuinely listen to you, advocate for you, and treat your case with the seriousness and care it deserves, I highly recommend them. I would absolutely trust them again if I ever needed legal representation. Thank you again for everything. I will forever be grateful that I chose your firm to represent me and my family. ❤️