Liu Shair Law

Shannon is an amazing attorney! She spent so much time with my mother after my father passed away a few years ago. She was patient, understanding, compassionate, and gave us the time we needed to make sure the process was as smooth as possible. After that, my husband and I decided to have Shannon do our estate plan as well. Again, she was patient and did not rush us through the process. I highly recommend Shannon, and have already recommended her to others, for their estate planning needs.

My husband and I set up our Wills long ago when our children were little. When they became young adults, we set up our Living Trust and full Estate Plan. Then as our needs changed, we knew we needed to make updates. We consulted with Shannon and felt comfortable to redo everything with her. She was thorough and took her time to ask questions so she knew what we needed. She made sure that we understood how all the legal documents functioned and that they were tailored to our family’s wishes. In our culture, people may not like to talk about these topics, but we know it is important and are happy that we could finalize our Estate Plan with a sensitive and smart attorney.

"I am extremely disappointed with the service provided. 1. Assumptions over Communication: The previous appointment was for my mother, but this upcoming one was for setting up a living trust for my family (my husband and me). They cancelled the complimentary consultation without clarifying my actual needs first. 2. Unprofessional Cancellation: If you need to cancel a meeting, professional etiquette dictates notifying the client at least 24 hours in advance. Receiving a cancellation email just as I was preparing for the meeting is completely unacceptable. 3. Lack of Client Care: On a positive note, this experience made it clear how they operate before I committed to working with them. I certainly would not trust them to handle important personal legal affairs. Update in response to owner's reply: I filled out the client intake form to request a free consultation, clearly outlining our needs. However, the attorney canceled our meeting on the exact day it was scheduled without attempting to clarify anything first. If there was missing information, a simple email asking for context would have sufficed. It felt as though fee structures mattered far more than client care. I strongly suggest potential clients research thoroughly before deciding to consult with this firm.