Richard B. Henry & Associates, LLC

If I could give zero stars, I would. During our time working with Richard, our experience was extremely disappointing. We found him to be condescending, unhelpful, and unwilling to genuinely listen to our concerns or consider what was in the best interest of his clients. Too often, decisions seemed to be made based on what he believed was best without taking the time to hear us out or explain our options. Whenever we called the office, we were frequently met with the response that he was “busy,” making it extremely difficult to communicate with the attorney we had retained. Despite that lack of communication, we received substantial bills for calls and emails that we believe were inaccurate and did not accurately reflect the services provided. I retained Richard because I wanted reassurance and competent legal guidance. Instead, the experience created additional stress and frustration. At times, we were made to feel as though our questions and concerns were an inconvenience. As a United States Navy veteran, I have dealt with many difficult situations, but I was particularly disappointed by the way my family and I were treated throughout this process. Clients deserve to feel heard, respected, and properly represented—especially when they are trusting an attorney with something as important as their family’s future. Based on our experience, I would strongly encourage anyone considering this firm to thoroughly research their options and speak with other attorneys before making a decision. Our experience was extremely unprofessional and not what we expected when we retained legal representation.