Shenoa Payne Attorney at Law PC

I am so grateful I had the opportunity to be represented by Shenoa Payne. I was thoroughly impressed by the professionalism, expertise, and dedication displayed by Shenoa and her staff. From the outset, they demonstrated a clear understanding of the legal issues at hand and provided thoughtful, well-reasoned guidance throughout the process. Communication was consistent and straightforward—Shenoa took the time to explain complex matters in a way that was easy to understand, which made a stressful situation feel much more manageable. Her attention to detail and commitment to achieving the best possible outcome were evident at every stage. I’m especially grateful for the way she supported me in asserting my rights and moving forward from a difficult and unhealthy situation. Shenao's guidance gave me the clarity and confidence to make decisions that were in my best interest, and I truly felt empowered throughout the process. What stood out most was her compassion and genuine investment in my case. I always felt like Shenoa genuinely cared, and any questions or concerns I had were addressed promptly and thoroughly. I would highly recommend this legal counsel to anyone seeking knowledgeable, reliable, and client-focused representation.

Reading her website I was amazed, I knew this was the right person for me, HOWEVER: Reached out twice. Nothing, zero, no communication. Was an ADA and oregon disability discrimination situation by a big bank that resulted in credit harm. I have a ton of documentation on this but its probably to nuanced, even though I have a letter where the violation is admitted. Sucks, cause I really though she was the person that could help me, instead... no response, just absurd, didnt even get the "too busy" excuse That does not line up with how the website presents this firm. Edit/reply: I understand, and this is by no means personal, I have tried to secure counsel for an injury before, I reached out to 50+ attorneys for that injury with many not even having the "decency" to reply and so I just give a 1 star, so please understand that this is me being disgrunteled at the system and not you personally.. I reached out to you, because It would have had more impact to send them a letter from an attorney than me navigating the issues myself all year long. Currently I have the bank basically backed into a corner where I believe they know if THEY are sending me to collections or sue me over debt owed, I will have an instant counterclaim that would exceed my debt 10 fold, plus the public exposure. They have my demand letter on file. This was a simple as "i request written communication due to a medical condition" for them when I asked to settle my account and they have strung me along and didnt even adhere to their own policies. I have so many contradictory statements from them its ridicolous. But I am navigating this on my own now and see where it goes. It would have been nice to have some counsel (and obviously pay for said counsel) so they know how serious it is to deny someone accomodations and make it conditional on phonecalls. As of now, they know they messed up and their risk management is probably chewing off their fingernails already. It would probably take 3 hours to explain it all. Maybe it is possible for me to reach out to you again at a later date if they decide to escalate, I just had a surgery and can't deal with it at the moment. I am updating the stars for you because you replied here and that is appreciated! Thank you and Happy holidays!