Daniel was very impressive. He was not only extremely knowledgeable, but also explained everything in a way that made sense. He told me everything I needed to know up front so there were no surprised later, which I really appreciated. Would highly recommend!
Update: The law firm owner reached out to me directly and reassured me that the values of their firm do not fit into the experience I've had. Though I no longer need a consultation now, I really appreciated the owner's gesture and direct communication to try to rectify my frustration. I'm led to believe that my initial impression may be an isolated situation and feel that steps will be implemented...
Update: The law firm owner reached out to me directly and reassured me that the values of their firm do not fit into the experience I've had. Though I no longer need a consultation now, I really appreciated the owner's gesture and direct communication to try to rectify my frustration. I'm led to believe that my initial impression may be an isolated situation and feel that steps will be implemented to ensure it isn't repeated with future prospective clients.
Original Review: I am completely appalled by this law firm. I contacted them recently because I wanted to consult with an expert regarding the areas of data breach laws. Their website informs that public that they are fighting for the underdog, and I felt compelled to contact them to determine my options based on their website information about free consultations. I was transferred from the general line to another representative who asked me to explain my situation. As I was speaking, the lawyer hung up on me and never contacted me back. So much for fighting for the underdog. When a lawyer intentionally hangs up on you, not only does that demonstrate a class of unprofessionalism, but also a lack of basic communications skills on how to work with potential clients. The lawyer's reaction and treatment of prospective clients is so disappointing that based on my personal experience, I will never recommend this firm and would highly recommend that anyone who wants to be treated respectfully seek business elsewhere.