The Lien Law Firm, LLC

Absolutely disappointing experience. I would give zero stars if that were an option. Going through a divorce is already one of the most stressful and emotionally difficult experiences a person can face. Unfortunately, working with Rachna Lien made an already difficult situation significantly worse. Appointments were canceled multiple times. Phone calls and emails went unanswered. You cannot even call the office directly because calls go to an off-site answering service where a different person answers every time, gives you the same scripted response that she is unavailable and will return your call. Except she doesn't. Apparently, finding time for new client intake consultations is never a problem, but returning calls and following through for existing clients is another story entirely. The most frustrating part was being repeatedly told that our uncontested divorce paperwork had been drafted and emailed to us. When we never received it, the excuse was that some firewall or technology issue prevented delivery. We were then told hard copies would be left at the office she uses. You guessed it. They weren't there either. After all the time, money, canceled appointments, excuses, and repeated follow-ups, the reality is that the documents had never even been drafted. A YEAR. We spent an entire year trying to get through what should have been a straightforward, uncontested process, only to end up with nothing to show for it except wasted time, wasted money, and an incredible amount of additional frustration. Clients going through a divorce need communication, reliability, professionalism, and someone who actually follows through on what they promise. That is the bare minimum, and in my experience, none of those expectations were met. I cannot stress this enough: Please don't waste your time or money. Find someone else.

In 2023, my first experience with the firm was great. I hired the firm for a traffic ticket. She followed up on consultation and communicated well throughout the process of and successfully handled my ticket. I attempted to use the firm again on September 8, 2026. On September 8, 2026, I Received an email response, with her requesting a photo of the ticket, and drivers license. I immediately sent the requested document. There was no response after. I followed up with an email on October 2, 2026, informing her that I got a letter in the mail about the court date being missed. I asked her if I should obtain another attorney , but I never got a response. Today is October 28, 2026, and I have yet to receive any response from her or her office. I faced the risk of a warrant being issued and I will now have to find another attorney

If I could give a 0 I would because they give 0 effort towards anything. You have to call them for your appointment, if they are on another call you have to keep calling every 5 mins and if someone else calls and you have an appointment, you have to reschedule which can be 2 weeks away. Joseph Burcke sent paperwork then never responded. Didn't call, respond to messages or calls. He just went ghost. But I thought maybe he quit or something. So I tried again with Rachna Lien. What a joke. I made a appointment with her, her staff said she was in court but she said she was sick so im not sure which is true. I was told I could talk to her the following day but everything I called she was on a call. I was thinking why not take a message and she call me back but instead they made me reschedule for 2 weeks later just to talk to her for 5 mins and she still not help. I was told to email her certain information which I did as soon as we got off the phone. Its 4 weeks later and still no response. Extremely frustrating and unprofessional. I have an easy case, could have been done if there was active lawyers, dont take on new clients if you cant handle the work. Its ridiculous to not respond. I understand you may be overwhelmed but have the respect to not take on more than you can handle.