Deskevich | Harris

I was directed by another law firm to contact this office about a payment due. I wanted information on my situation. The woman I spoke to was the rudest, nastiest, least helpful person. She started the call asking for my case number, I do not have it (wrong address on file), I said I only had an account number found on another document but I was unsure if it was what she was looking for. She immediately got ugly with me and said “that doesn’t help me”. She didn’t change my address the last time we spoke so when I told her mail has been sent to an address I’ve never lived at she got all upset saying it was her who took notes. Okay well she made the mistake of not changing my address at that time. That is on her. I am requesting a callback by someone other than her. None of my questions were answered. She told me “you can see this information on the court website yourself”. Your company needs to record calls so you can see the behavior of this woman and catch her mistakes. It’s not surprising that almost all of your reviews are bad ones about her.

I will say that Sandra is the nastiest, rudest, and most condescending person I have spoken to to represent a law firm. Sandra hung up on me because I was asking questions about the alleged amount I owed. Not only did she hang up on me she refuses to answer the phone when I called back to rectify the issue at hand. It got so bad speaking with her that I wanted to speak with someone else to get the matter resolved. I see that quite a few people have had a negative interaction with her. I wouldn't recommend anyone to this law firm if you have to make contact with her. Sandra seems to be the common denominator with all of these negative reviews. Again, Sandra is the rudest person I've encountered in a long time..if I can give this firm a 0 review I would. Anyone that needs to make contact with this law firm good luck. Because she is absolutely horrible to encounter. She has to be a partners spouse or family member because there's no way this firm can't see the negative complaints on her. I did get a call back from a sweet lady named Stephanie that was able to help me out. She was awesome. Thanks Stephanie

I was threatened with a court summons today by Sandra. She is mean and a bad representation of the company. She will not allow you to speak with the real lawyers, only threatens further legal action no matter their mistake. Seems they only seek to take advantage of their customers. Do NOT recommend if you want to deal with real professionals. Just look at the reviews, mostly 5 star reviews 5 to 6 years ago. Now, the new reviews show the real truth about this company, seems to be going downhill fast.