Not proactive. I had to follow up multiple times to get basic responses. There was no initiative taken from their side to resolve the issue or keep me updated. Very disappointing experience overall.
Extraordinarily bad to deal with. Stay away at all costs. They took >6 weeks just to respond to a request for information, getting just a 10 minute phone call takes 2 weeks waiting, all of my concerns about my visa application were completely brushed off as non issues and were not addressed, resulting in a visa denial. I am out many thousands of dollars in moving costs thanks to GIA...
Extraordinarily bad to deal with. Stay away at all costs. They took >6 weeks just to respond to a request for information, getting just a 10 minute phone call takes 2 weeks waiting, all of my concerns about my visa application were completely brushed off as non issues and were not addressed, resulting in a visa denial. I am out many thousands of dollars in moving costs thanks to GIA and no visa. Supposedly seasoned immigration lawyers couldn’t even bother to draft up a proper letter of support or anything of the sort. Absolutely nothing is handled with any sort of urgency. Countless deadlines were missed. I was told I was going to receive extensive coaching through the visa process which never happened, they refused to respond to any of my emails and will only respond after 10-15 business days to HR emails. Absolutely deplorable in every sense.
Not one, but two other law firms I had connected with indicated the paperwork GIA had prepared with extremely shoddy, riddled with errors, and near nonsensical advice.