Kristine Romano Law

Our family couldn’t be more grateful for the exceptional guidance and support we received. The knowledge Kristine and all of her amazing team have of elder law and estate planning is thorough and thoughtful, with a clear understanding of the long-term legal and personal impact of every decision. Equally impressive is their compassion, kindness, and ability to navigate complicated family dynamics while helping with the practical logistics that can feel overwhelming. We felt heard, supported, and genuinely cared for every step of the way. An outstanding attorney who combines expertise with humanity—we recommend them without hesitation!

I’m a senior citizen just starting my estate planning and this was my first experience with an attorney’s office. I chose Kristine Ramano Law because they advertised a compassionate approach but, right off the bat, I didn’t get that feeling in my first meeting. A friendly receptionist informed me the initial appointment fee was $250. I didn’t expect to have to pay to see what services they could offer me. This doesn’t happen in any other business I’ve had dealings with. I inquired if this included any materials to take with me. She confirmed that it did, and I would have the option to do it myself or arrange for someone else to. I believed I would be getting a document with their services, timeline and costs, but that did not happen. The assessment wasn't with an attorney. A staff person (don’t know her experience, title or background) had very little empathy and was unable to accommodate my limited understanding of estate planning. Despite my attempts to take notes and ask questions, she spoke too quickly for me to comprehend. The meeting was brief and not personally tailored to my situation. After all that, she gave me a flat rate, with a quick run down of other (hidden?) costs. She stated that the fee is the same, no matter what they do. She seemed unfriendly, really, and like she was bored just going through the same thing she does with everyone. I inquired about the materials I would take away and she said that there weren’t any.I explained to her the receptionist’s response, and she acted as if that couldn’t be possible. When I suggested she listen to the phone call since it’s recorded on google (an announcement given at the start of my initial call to the office), she admitted that they don’t provide materials for initial case assessments. However, she left the room, returned, and, as a last ditch effort, handed me a PowerPoint handout from a sales seminar they offer. Later, I reviewed the printout, and the final page had a coupon for the seminar participants to receive $250 off their future Case Management Assessment. I was disturbed by this information, since I paid $250 for my assessment and it’s something they generously offer free to others. Needless to say, Ramano Law did not meet my expectations and I’m looking for a new law office to do my estate planning. _____________________________ PS. I found an attorney who gave me a free personal consultation and explained all my options based on my situation and made a recommendation that a will, POA, etc will suffice and as I age I can add a trust and protect my home. The cost is per document and very reasonable. It’s 5 times less than the $1,000’s Romano Law told me was their flat rate.