LaSusa & Deb, PLLC

I initially contacted this firm two days ago seeking legal representation and never received a call back. I followed up multiple times today, calling several times over a six-hour span and every single call went straight to voicemail. Not once did a real person answer, which makes me seriously question whether this firm even has a receptionist or intake process. I left multiple voicemails explaining my situation and also sent an email. Hours later, I received an email reply saying someone would "reach out shortly." No one did. After five hours and another email from me, I finally received a call, not to help, but to inform me that they were at full capacity and couldn't take new clients. If that's the case, why not state that from the beginning? Why allow people to call, email, and wait 3 days for a response that could have been handled in thirty seconds with a courteous message? The complete lack of communication, organization, and respect for people's time is staggering. This experience made it painfully clear that this firm lacks even the most basic client management structure. If they can't handle returning a phone call, I can't imagine how they handle an active case. Yikes! There are plenty of law firms that actually value professionalism and communication, but this is not one of them.

Mishty helped my wife and I many years ago with a business venture. When we needed to form a new LLC, we did TONS of research, and ended up working with Mishty again. It has been an amazing experience, and I am so glad to have reconnected with Mishty after all this time. She is truly one of a kind, knows her stuff and doesn't mince words about what needs to be done. She listens deeply and well, and asks great questions that bring things to the surface that I didn't even know were important (that's why she is the lawyer). I trust her and would recommend her to anyone.